FL Facilities recently asked many of our commercial cleaning customers what they liked about the services we provide and are they happy using us. The responses were very encouraging and it gave us a much better insight into the services we offer. The overall consensus were as follows:
- All staff are friendly and courteous at all times
- The commercial cleaning is always carried out professionally and carefully
- The commercial cleaning technicians arrived on time
- The work was completed on time and with no disruption
- Our clients would recommend our services to other clients
It is fair to say the above shows how much our clients respect our commercial cleaning services and that we are a valued provided. Even in the event that there was a problem then we are always prepared to listen to our clients concerns and make sure everything is put right for them. This of course rarely happens but demonstrates that we are a 5 Star Company to deal with and you can use us with complete faith and knowledge that we provide you with the best commercial cleaning service possible.
As part of our continuing service improvement program we will be conducting more comprehensive surveys in the future. These will include short surveys, sites visits to inspect the work we have done, talking with clients and taking photographic evidence to monitor the work for quality control.
FL Facilities sets standards for quality of our commercial cleaning work so start making sure we become your standardised commercial cleaning service provide.